Log in
Headlines ~
CPIM protest against water problem in Jappinamogaru
Osama's son Hamza asks jihadists to attack US, allies
Same-sex marriage bill introduced to Australian Parliament
Intercaste couple goes missing: Hindu outfits demand investigation
Raveena alleges misbehaviour during I-Day celebrations in LA
Morgan Freeman's granddaughter stabbed to death in Manhattan
First batch of Hajj pigrims departs from Mangaluru International airport
Love failiar: Assistant officer of health centre commits suicide
Woman injured as Omni car hits police jeep
Conditional SR2,000 dole disbursement begins

Uber in news for wrong reasons one more time

Mumbai:App-based taxi service provider Uber is in the news again, and for the wrong reason. This time, one of its drivers threatened the passengers and even left them stranded in the middle of the road in Andheri. Earlier, it had courted controversy twice for incidents related to conduct of its drivers with women passengers in Delhi.

The passenger has posted her experience on Facebook, which asks Uber to teach its staff/drivers how to speak to a customer and not leave him/her stranded.

"At Juhu circle, few of my friends got off at the signal, when the traffic signal was red. After which our driver turned to us and said- 'yeh Mumbai Darshan nahi hai' (This isn't Mumbai Tour) (sic)," read the post put up on Thursday by Tania Sikand, an Uber user.

The driver of the Toyota Innova also allegedly shouted at Sikand, "Tum log ke liye kaali peeli hi achchi hai, uber ki aukat nahi hai (Black-and-yellow cabs are good for you, you are not fit for Uber)."

The worst, Sikand said, was when she felt insecure after the driver threatened her and tried to remove something from the glove compartment. "To which we became a lil cautious and got out of the car. He (driver) actually stepped out and of course continued shouting on the road at his so called 'customers' (sic)," mentions the post. Thereafter, he allegedly drove away, leaving them there.

"I thought Uber was all about security, convenience and customer service. Unfortunately, I found all the three words missing yesterday and don't think I would ride or recommend Uber to anybody. This all took place despite me having a guy along. Wonder how he would have behaved if I was travelling alone!" she said.

Uber responded to her post, saying it has begun investigation into the incident. "We've begun investigations and it would expedite the process if the account holder, who booked the ride, could send us a quick note at [email protected] titled 'high priority', so that we can pull up the trip data. This kind of experience is absolutely not the type that we strive to deliver to Uber users - rest assured, action will be taken on priority (sic)," read Uber's response to Sikand.

Related items

  • Hema Malini may swing financial loan of $10 billion
  • The truth behind the mini skirt of Radhe Maa revealed by herself
  • Bunts Sangha ladies wing celebrates Aatidonji dina
  • Radhe Maa reaches Mumbai; to depose before police in harassment case
More in this category: « Businessman Suresh Kanchan donates free books to the students High rise building catches fire in Mumbai: Seven killed, 24 hurt »